GDPR

GDPR Privacy Policy

Balimor is committed to protecting your privacy and handling your personal data transparently and responsibly, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws in the United Kingdom and the European Union.

1. Who We Are
This Privacy Policy applies to personal data collected by Balimor through our website and related services.
Business Name: Balimor
Address: 212 N. 2nd St. STE 100, Richmond, KY 40475, USA
Email: contact@balimor.com

2. What Personal Data We Collect
We may collect the following personal data from you:

·       Contact information: Name, email address, phone number, shipping address

·       Payment details: Billing address, partial card information (handled securely through payment gateways)

·       Account data: Login credentials if you register for an account

·       Usage data: IP address, browser type, location, website usage, and cookies

·       Communication data: Messages, support inquiries, or reviews submitted through our site

3. Why We Collect Your Data
We collect and use your personal data for the following purposes:

·       To process and deliver your orders

·       To provide customer service and respond to inquiries

·       To improve our website and personalize your experience

·       To send marketing communications (only with your consent)

·       To comply with legal obligations

4. Legal Basis for Processing
Under the GDPR, we only process your data when there is a lawful basis for doing so, including:

·       Contractual necessity: To fulfill your order or provide a requested service

·       Consent: When you have given clear permission (e.g., for marketing emails)

·       Legal obligation: To comply with applicable laws

·       Legitimate interests: For business operations, unless your rights override those interests

5. How We Store and Protect Your Data
We take data protection seriously. Your information is securely stored on encrypted servers and protected by industry-standard security measures.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting obligations.

6. Sharing Your Data
We do not sell your personal data. However, we may share it with trusted third parties when necessary, including:

·       Payment processors (e.g., Stripe, PayPal)

·       Shipping and logistics partners

·       IT and customer support service providers

·       Legal authorities if required by law

All third-party partners are contractually obligated to protect your data and comply with GDPR standards.

7. Your Rights Under the GDPR
As a data subject, you have the following rights:

·       Right to access – You can request a copy of your personal data.

·       Right to rectification – You can ask us to correct inaccurate or incomplete data.

·       Right to erasure – You can request deletion of your data (“right to be forgotten”).

·       Right to restrict processing – You can request limitations on how we use your data.

·       Right to data portability – You can request your data in a structured, machine-readable format.

·       Right to object – You can object to data processing for direct marketing or legitimate interests.

·       Right to withdraw consent – If we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, contact us at:
📧 Email: contact@balimor.com

8. Cookies and Tracking
We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage your cookie preferences at any time via your browser settings.

For more information, refer to our [Cookie Policy] (if available).

9. International Data Transfers
As we are based in the United States, your data may be transferred outside the EU/UK. We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

10. Contact & Complaints
If you have any concerns about your data or this policy, please contact us:

📧 Email: contact@balimor.com
📍 Address: 212 N. 2nd St. STE 100, Richmond, KY 40475, USA

If you're not satisfied with our response, you have the right to file a complaint with your local data protection authority (e.g., the UK Information Commissioner’s Office).